Anunciado no site TuriJobs - Sou uma empresa: Sheraton Lisboa Hotel & SpaPrincipais Responsabilidades: ? Assistir os clientes nas suas necessidades; ? Executar funções de auditoria e contabilidade, especificamente, nas áreas de balanceamento de contas, reconciliação, relatórios e resolução de discrepâncias; ? Coordenar e implementar todas as auditorias de SOP Contabilidade para todas as áreas da propriedade; ? Assegurar o cumprimento da lei relativamente a procedimentos de fraude e cobrança; ? Gerar e fornecer resultados precisos e oportunos na forma de relatórios, apresentações, etc. ? Assegurar que as auditorias sejam concluídas corretamente e no prazo, de acordo com os procedimentos de auditoria.Requisitos : Perfil requerido: ? Experiência em anterior função; ? Boa capacidade de comunicação/ assertividade; ? Gosto pelo trabalho em equipa; ? Atitude positiva e proctiva; ? Flexibilidade e disponibilidade de horários; ? Dinamismo e boa capacidade de organização; ? Sentido de responsabilidade e ética.
Anunciado no site TuriJobs - during night shift ? Checks and assures that all front office daily accounts are accurate and compile Sou uma empresa: The Independente Hostel & SuitesMACRO LEVEL ? Represents THS and performs FO tasks during night shift ? Checks and assures that all front office daily accounts are accurate and compile financial reports and KPIs regarding operation ? Prepares the summary of cash, credit and debit cards activities of the day ? Reports to FOM MICRO LEVEL ? Verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. ? Transfer charges and deposits to master accounts. ? Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. ? Checks to see that all charges are assigned to the appropriate departments. ? Verifies all account postings and balances. ? Verifies that room rates are correct and posts those rates to guest accounts. ? Tracks room revenues, occupancy percentages, and other front office statistics and KPIs. ? Prepares a summary of cash, check, and credit card activities. ? Summarizes results of operations for management. ? Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. ? Prepare and run end of the day procedure in property management software (PMS). ? Follow the End of Day / Night Audit Checklist ? Balance the day?s charges, making corrections as necessary. ? Understand principles of auditing, balancing, and closing out accounts. ? Respond to guest needs, complaints and emergencies and alert the appropriate manager as needed ? Prints up and files reservations for the next business day. ? Performs late check-ins and early check-outs ? Collaborates in Receptions Bar operation until Bar closure ? Assure the wellbeing/ quietness of guests during night ? Have complete knowledge of emergency proceduresRequisitos : ? Bachelor degree in hospitality management or related fields ? Proven experience in a similar role, at least 1 year ? Experience handling cash, accounting procedures, and general administrative tasks ? Attention to detail and good with numbers ? Poactivity and able to work independently ? Good organizational skills ? Enjoys working at night ? Well-presented and groomed individual with an outgoing and friendly attitude ? Speaks English, besides Portuguese A Plus ? Experienced user in the Newhotel PMS ? Opening experience ? Previous experience in Hostels ? Lives in Lisbon area ? Thinks out of the box and look for operational efficiencies
Anunciado no site TuriJobs - that both the C&B Services Manager and C&B and Business Center Supervisors are kept fully aware of any Sou uma empresa: HOTELCAREERA Guest Service Assistant with Hilton Hotels & Resorts provides reception and banqueting services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Assistant, you will provide reception services for Guests to contribute to an overall exceptional experience by supporting our Banqueting team in its daily operations. A Guest Service Assistant contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Manage day-to-day Business Center operations and caring for meetings as the main contact for the organizers Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the C&B Services Manager and C&B and Business Center Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Teamï¿½s training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessaryRequisitos : What are we looking for? Guest Service Assistants serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Fluent Polish and English It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!